Choosing the Right Home Care Agency in Connecticut: What Families Should Know

When it comes to caring for a loved one, choosing the right home care agency is one of the most important decisions a family can make. Whether you’re navigating care for an aging parent, a loved one with a disability, or someone recovering from illness or surgery, the agency you choose will become a daily presence and partner in their well-being.

At One Companion & Homemakers, LLC, we understand the weight of this choice. That’s why we’re here to help guide you through what truly matters when selecting a trusted home care provider in Connecticut.

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🏠 1. Make Sure the Agency is Licensed & Registered

In Connecticut, all homemaker-companion agencies must be registered with the Department of Consumer Protection (DCP). This ensures they meet state requirements and are held to professional standards.

✅ Tip: Ask for proof of registration and check if the agency has any consumer complaints filed with the DCP.

One Companion & Homemakers is proudly registered and compliant with all Connecticut state requirements.

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💙 2. Look for Personalized Care Plans

Every individual has unique needs—there’s no one-size-fits-all approach to caregiving. The best agencies will offer customized care plans that reflect medical needs, lifestyle, preferences, and even personality matches with caregivers.

✅ Ask: “Do you offer personalized assessments and care planning?”

Our team designs individualized care plans that adjust as needs evolve—ensuring your loved one receives the right support at the right time.

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🧑‍⚕️ 3. Evaluate the Caregivers

The heart of any agency is its caregivers. Their training, attitude, and consistency can make or break the care experience.

✅ Look for:

• Background checks
• Ongoing training
• Certifications where applicable
• Compassionate, respectful demeanor

At One Companion & Homemakers, we carefully screen, train, and support our caregivers to deliver exceptional care with heart.

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📞 4. Consider Communication & Accessibility

You want an agency that’s responsive, communicative, and easy to reach—especially when care needs shift or concerns arise.

✅ Ask:
“How will I be updated on my loved one’s care?”
“Who can I call after hours?”

We prioritize open communication with families and provide ongoing updates, along with a direct contact line for any questions or emergencies.

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🛡️ 5. Ask About Safety, Insurance & Oversight

Does the agency have:

• Liability insurance?
• Caregiver supervision?
• Emergency protocols?
• Documentation practices?

These factors are critical to ensuring peace of mind.

Our agency is fully insured and maintains clear care documentation, safety policies, and oversight protocols to protect every client and caregiver.

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💡 Final Thoughts

Choosing a home care agency is more than a business decision—it’s a deeply personal one. You’re entrusting someone with your loved one’s comfort, dignity, and daily experience. The right agency will partner with you, advocate for your family, and bring relief—not stress.

At One Companion & Homemakers, we’re honored to support families throughout Waterbury and across Connecticut with compassionate, customized, and professional in-home care services. Your loved one deserves to feel safe, respected, and empowered—and we’re here to make that happen.

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📲 Ready to Take the First Step?

Contact us for a free consultation today:

📞 Call: (203) 996-5533
📧 Email: info@onecompanionhomemakers.com
🌐 Website: www.onecompanionhomemakers.com

We’re here when you need us—because great care begins with ONE.